| 000 | 01052cam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | 4492390 | ||
| 003 | OSt | ||
| 005 | 20210924152746.0 | ||
| 008 | 970128s1997 ilua b 001 0 eng | ||
| 010 | _a 97065283 | ||
| 020 | _a0850132746 | ||
| 040 |
_aDLC _cHU _dDLC |
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_aHF5415.5 _b.D39 1997 |
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_a658.8/12 _221 |
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_aDazzle me! : _bhow to deliver uncommonly good customer service every time / _cby the editors at Dartnell ; writer, David Dee ; illustrator, Michael Klein. |
| 260 |
_aChicago, IL : _bDartnell, _cc1997. |
||
| 300 |
_a218 _bill. ; _c23 cm. |
||
| 500 | _a"Prepared by the editors of the popular Customers first"--P. [4] of cover. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer services. _97270 |
|
| 700 | 1 |
_aDee, David. _97271 |
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| 710 | 2 |
_aDartnell Corporation. _97272 |
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_aCustomers first. _97273 |
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