TY  - BOOK
AU  - Dee,David
ED  - Dartnell Corporation.
TI  - Dazzle me!: how to deliver uncommonly good customer service every time 
SN  - 0850132746
AV  - HF5415.5 .D39 1997
U1  - 658.8/12 21
PY  - 1997///
CY  - Chicago, IL
PB  - Dartnell
KW  - Customer services
N1  - "Prepared by the editors of the popular Customers first"--P. [4] of cover; Includes bibliographical references and index
ER  -