00836cam a2200241 a 45000010008000000030004000080050017000120080041000290100017000700200015000870400017001020500024001190820017001432450157001602600037003173000024003545000079003785040051004576500023005087000016005317100026005477300021005734492390OSt20210924152746.0970128s1997    ilua     b    001 0 eng    a   97065283   a0850132746  aDLCcHUdDLC00aHF5415.5b.D39 199700a658.8/1222100aDazzle me! :bhow to deliver uncommonly good customer service every time /cby the editors at Dartnell ; writer, David Dee ; illustrator, Michael Klein.  aChicago, IL :bDartnell,cc1997.  a218bill. ;c23 cm.  a"Prepared by the editors of the popular Customers first"--P. [4] of cover.  aIncludes bibliographical references and index. 0aCustomer services.1 aDee, David.2 aDartnell Corporation.0 aCustomers first.