Dazzle me! :  how to deliver uncommonly good customer service every time / 
by the editors at Dartnell ; writer, David Dee ; illustrator, Michael Klein. 
 - Chicago, IL :  Dartnell,  c1997. 
 - 218  ill. ;  23 cm. 
<br/><br/> "Prepared by the editors of the popular Customers first"--P. [4] of cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0850132746 
<br/><br/><label>LCCN: </label>97065283  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .D39 1997 
<br/><br/><label>Dewey Class. No.: </label>658.8/12