00342nam a22001337a 4500003000400000005001700004008004100021020001800062040002300080050001700103082002100120245002000141260004700161OSt20211012142608.0211012b        |||||||| |||| 00| 0 eng d  a1-85765-345-9  cHawassa University  a631.3/KEYb2  210a631.3/KEYb2  aKey Note Report  bThe Chartered Institute of Marketingc1994